Free chart audit
✓
50 of your own charts
Recent clinic E&M visits and surgical cases, each compared with what was billed.
✓
A one-page dollar-gap report
The gap per surgeon, plus the top modifier 25, E&M level and missed add-on code issues behind it.
✓
Read-only, under a BAA
We sign a business associate agreement first. Our EHR access is read-only, and we never write to your chart.
We never ask for patient information on this form. Chart access happens only after a BAA is signed.
STEP 1
Sign a BAA and connect
We sign a business associate agreement, then set up read-only access to your athenahealth or eClinicalWorks practice with you. We never write to your chart.
STEP 2
We audit 50 recent charts
We review 50 of your recent clinic E&M visits and surgical cases and compare what was billed with what the documentation supports.
STEP 3
Get your dollar-gap report
In about 2 weeks you get a one-page report with the dollar gap per surgeon and the issues behind it. We walk you through it, and you keep it whatever you decide.
E&M
E&M level vs. documentation
Whether each clinic visit’s billed E&M level is supported by the documented medical decision making or time.
MODIFIERS
Modifiers 25 and 59 or X{EPSU}
Whether separate same-day services are documented well enough to support the modifier, and where one is missing.
MODIFIERS
Modifiers 51, RT/LT and 58/78/79
Multiple procedures, laterality, and staged or related procedures in the global period, checked against the operative note.
SURGERY
Missed surgical add-on codes
Add-on procedures the operative note documents but the claim leaves off.
DENIALS
Coding-driven denial risk
Coding patterns that commonly lead to CO-4, CO-11, CO-97 and CO-236 denials, found before the claim goes out.
WORKERS’ COMP
Workers’ comp documentation gaps
Details that workers’ comp claims typically need but the note leaves out.
Chart audit report
Example practice · 3 surgeons · 50 charts
Example
Surgeon
Charts reviewed
Estimated gap
Surgeon A
18
$X,XXX
Surgeon B
17
$X,XXX
Surgeon C
15
$X,XXX
Top issues behind the gap
Modifier 25 missing or unsupported on same-day E&M
X charts
E&M level below what the documentation supports
X charts
Surgical add-on codes documented but not billed
X charts
Illustrative example with placeholder values. Not real practice data.
✓
HIPAA compliant, with a BAA
Rette is HIPAA compliant, and patient data is shared with Rette only under a business associate agreement.
✓
Read-only EHR access
We read your notes in athenahealth or eClinicalWorks. We never write to your chart.
✓
SOC 2 Type I
Rette has completed an independent SOC 2 Type I audit of how its security controls are designed.
✓
Encrypted and access-controlled
AES-256 encryption in transit and at rest, role-based access and multi-factor authentication.
Frequently asked questions
Is the chart audit really free?
Yes. There is no charge and no commitment. We audit 50 of your recent charts, walk you through the report, and you decide whether Rette makes sense for your practice.
How much time does it take from my staff?
Your team signs the BAA and helps us set up read-only access to your EHR. We do the chart review ourselves, and the walkthrough of the report is a short call.
Should I include patient information on this form?
No. The request form only asks for your contact details and a short description of your practice. Please do not include patient names or other protected health information. Any data review happens later, under a BAA.
Which EHRs do you support?
athenahealth and eClinicalWorks. If your practice uses a different EHR, choose Other on the form and we’ll tell you what’s possible.
What happens after the audit?
We walk you through the report on a short call, and you keep it whatever you decide. If the gaps are worth fixing, we can show you how Rette checks every chart as it’s signed.
Does Rette replace our coders?
No. Rette flags documentation and coding issues for your coders and billers to review. Your team stays in control of what gets billed.
Would you rather start from your denials?
Try the free denial audit instead. Share about 90 days of remittance data under a BAA, and we’ll show which denial reasons and payers are costing your practice the most.